Terms of service agreement
Last Updated: [Jan 25 2026]These Terms of Service govern your use of the Fragstats software (“Software”) and all related services provided through www.fragstats.org (“Website”). By installing, accessing, or using the Software, you agree to be bound by these Terms. If you do not agree, do not use the Software or the Website.
1. License and Permitted Use
Use of the Software is permitted only in accordance with the End User License posted at www.fragstats.org. All rights not expressly granted are reserved. The Software is licensed, not sold.2. License Distribution
You may not share, transfer, sell, sublicense, or otherwise distribute your license or license file to any unauthorized person. Any unauthorized distribution is grounds for immediate termination of your license.3. Abuse Prevention and Minimal Tracking
To prevent misuse of the Software, we perform minimal tracking, which may include recording the last time you authenticated or accessed your license. We may withdraw licenses, suspend access, or ban users who engage in abuse, misuse, or violations of this Agreement. Tracking is limited to what is necessary for security and license protection.4. User Accounts
User accounts exist solely to:- Provide access to valid licenses you have been granted or purchased
- Allow participation in the Fragstats forum
5. Forum Use
The Fragstats forum is provided exclusively for discussion related to Fragstats. Posts unrelated to Fragstats may be removed. Spamming, harassment, or abuse may result in temporary or permanent bans at our discretion.6. Cookies and Website Data
The Website uses minimal session cookies only to maintain account access and functionality. These cookies are not used for tracking, profiling, or advertising.7. Data Collection
We do not sell, share, or transfer user data to third parties, except as required to provide essential services (such as payment processing). We do not collect unnecessary personal information.8. Payments via Paddle
If you make a payment or are redirected to paddle.com, your data will be handled according to Paddle’s own data collection and privacy policies. We are not responsible for Paddle’s practices.9. Account Deletion
A user account is required to:- - Access your valid licenses
- - Use the forum
- - Pay for licenses
10. Disclaimer of Warranties
The Software and Website are provided “as is” without warranties of any kind, express or implied. We do not guarantee accuracy, reliability, availability, or fitness for any particular purpose. You assume all risks associated with using the Software.11. Limitation of Liability
To the fullest extent permitted by law, the creator(s) of the Software and operators of the Website shall not be liable for any damages, losses, or claims arising from your use or inability to use the Software, Website, or forum. Your sole remedy is to discontinue use of the Software.12. Termination
We may suspend or terminate your license or account at any time for violations of this Agreement or for abuse of the Software or Website. Upon termination, all rights granted to you under the Fragtats license and these Terms of service will immediately cease.13. Changes to This Agreement
We may update or modify this Agreement at any time. Continued use of the Software after changes are posted constitutes acceptance of the updated Agreement.If you are not 100% satisfied with your purchase, please contact us using the support link in your account page.
Refund Policy
14 Days Money Back Guarantee
The 14 Days Money Back Guarantee applies if ...
- you have purchased a subscription for the first time,
- the subscription was purchased within the last 14 days,
- Fragstats does not fit your needs,
- your account, you personally and your company have not made use of the 14 Days Money Back Guarantee before.
To place a refund request, you would have to e-mail us using the support link in your account page with your order number or license ID. We will then review your request within 10 days and contact you via email.
Other Refunds
Purchases outside of the 14 Days Money Back Guarantee are generally non-refundable.
If you do not need your subscription anymore, you can cancel it any time by writing us with your order number or license ID using the support link in your account page.
If you have any questions, feel free to contact us.